Learn about Resources & Services
Take some time to find out about the following UT Austin resources and services; they can help to make your transition to the university as easy as possible.
Meeting Student Needs
Getting things done online
UT Direct is the secure portal that you'll use to get things done online. You'll use UT Direct to:
- Register for classes
- Develop degree plans
- Check your grades
- Access library services
- Pay your bills
- Complete other secure tasks
Forgot or locked your UT EID or password?
- Call the Office of Admissions at 512-475-7387, Monday through Friday, 8 a.m. to 5 p.m.
- Once your UT EID is unlocked, you'll have to repeat the process of claiming your EID and choosing a new password.
Need more help with the UT EID system? Call the Information Technology Services Help Desk at 512-475-9400, Monday through Friday, 8 a.m. to 6 p.m.
Testing & placement
If you’re admitted as a transfer student, you may be required to take certain placement exams before enrolling in university courses; your academic advisor will notify you about required exams before you register for classes.
Other placement exams, including Advanced Placement, International Baccalaureate, and CLEP Subject Exams, are optional. You may attempt to earn credit by examination in any undergraduate course, provided you have neither passed nor failed an equivalent course.
Majors, degree plans and courses
Looking for information about degrees, majors, program options, course schedules, and related issues? You'll find it on the Office of the Registrar site.
PUBLICATIONS FROM THE REGISTRAR
• The Undergraduate Catalog offers information on undergraduate degrees, degree requirements, majors, program options, preparation for law and health professional studies, and courses.
• The Course Schedule contains information that you will need to register for your classes including instructions, academic advising requirements and locations, building and course abbreviations, course offerings for the semester, and other general information, such as the UT calendar.
• The General Information catalog is intended to be used in conjunction with the Undergraduate Catalog. It contains a variety of useful information about the university, including freshman admission standards, general academic policy, tuition and required fee schedules, student affairs and services and information about libraries and other academic facilities.
UT's Student Government has created a web site that brings together lots of information about campus safety. The site, Be Safe, Texas, provides information about important phone numbers, reporting incidents of crime, the University's Counseling and Mental Health Center, University Health Services, listings for events on and around campus to help students keep safe, and much more.
Computer services and security
Information Technology Services (ITS) is the central provider of computer-related products and services at The University of Texas at Austin. To help students get started with technology at the university, ITS has created a web site with important information and easy-to-follow steps to help you:
- Set up your official university e-mail account
- Secure your computer with free software from BevoWare
- Find campus computer labs
- Connect to the university network
- Learn the rules (yes, there are some)
- And much more
Visit the Students: Get Started with Technology at UT web site for more information. (Some of the services listed on the site are only available after you’ve registered and enrolled in classes.)
Student activities, organizations, support, and assistance
The Office of the Dean of Students supports Longhorn students with many on-campus services and activities:
- Academic Enrichment Services – helping students succeed academically
- Student Activities and Leadership Development – 900+ student organizations
- Greek Life and Education – 50+ fraternities and sororities
- New Student Services – orientation and other info for new students
- Services for Students with Disabilities – resources for disabled students
- Student Judicial Services – promoting academic integrity on campus
- Volunteer and Service Learning Center – matching students with opportunities
- Sexual Harassment Liaison – advising students with complaints
- Student Government and Senate of College Councils – your voice as a student
University Health Services (UHS)
UT Austin students have access to many free and low-cost medical services on campus, including immunizations, a general medical care clinic, sports medicine, and an Urgent Care Clinic, through University Health Services. UHS has many medical professionals on staff to treat students, including a 24-hour-a-day Nurse Advice Line just for UT students.
Paying your bills
Looking for information and help with your bills and related issues? UT Austin's Student Accounts Receivable Office processes payments and serves as an information resource for your UT bills. Accounts Receivable can help you with questions about tuition and fee rates, payment due dates, how to pay, payment plans, online tuition bills, add bills, refunds, official fee receipts, tuition and cash loans, exemptions/waivers (like the Texas Tomorrow Fund or valedictorian scholarship), what you owe UT, and higher education tax credits.
For questions about your residency status, call the University Residency Officer at 512-475-7408 or 475-7407.